Is WILS still able to conduct business?
Yes. Rest assured, business operations and pay schedules will proceed as usual. We at WILS want to remain available as a support system. If you have any questions or concerns about WILS Coronavirus COVID 19 Response & Information, office availability, or need other contact information, please read WILS official COVID 19 response or reach out to our Leadership Team. As always, we are available by phone toll free at 855-WILSWAY (855-945-7929).
What precautionary measures is WILS taking?
West-Central Independent Living Solutions is being proactive about consumer and staff health in regards to the Coronavirus COVID-19. WILS Coronavirus COVID 19 response & information is being shared on all it’s online platforms and is taking non-pharmaceutical interventions. These are actions, like social distancing and increased cleaning protocols, that people and communities can take to help slow the spread of respiratory illnesses like COVID-19. This means that WILS has suspended all in-person outreach until further notice and is strongly encouraging phone communication for any WILS business you need to conduct. If you have any questions or concerns, we are just a phone call away.
Toll Free: 855-WILSWAY (855-945-7929)
What can WILS Consumers & Attendants do?
Attendants, if you are having trouble accessing your Consumer’s building or residence, due to COVID 19 visiting restrictions, you may call WILS at 855-945-7929 to request a letter verifying that as a caregiver, you are essential healthcare personnel.
To prevent illness, the CDC recommends that you practice basic everyday healthy hygiene habits.
- Avoid close contact with people who are sick
- Stay home when you are sick, except to get medical care
- Cover your coughs and sneezes with a tissue
- Clean frequently touched surfaces and objects daily
- Wash your hands often with soap and water for at least 20 seconds
- Create a household plan of action in case of an outbreak in your community
If you are experiencing fever, cough, or shortness of breath, the CDC advises calling ahead before going to a doctor’s office or emergency room. Tell them about your symptoms and recent travels so they can prepare for your arrival. You may be asked to wear a face mask to avoid infecting others.
WILS staff have compiled a list of helpful Community Resources in your area to address concerns about nutrition, support, mental health, virtual activities, and more!
How is WILS helping?
Since the beginning of COVID-19, WILS has actively been finding ways to help in the ways that people need it most. Weekly communication with our Consumers has been at the top of our priority list so that needs can be assessed and addressed as quickly as possible. Learn more about how WILS has been serving in our counties since March in a staffer’s review, COVID-19 – The Last 60 Days.
WILS is raising funds to assist the most vulnerable in our community and your contribution, no matter how big or small, will make a direct impact.
Although many grocery stores allow online shopping and shipping, many grocery pick-up slots have a 7-day wait list, and individuals in WILS rural service area do not have the technology needed to participate in these options. Food insecurity and lack of access to healthy food affects the health and well-being of already vulnerable individuals.
Any monetary donation made to WILS during this time of crisis will be used to make a direct impact on providing nutrition to individuals with disabilities through our partnerships with meals on wheels and local food pantries as well as food package deliveries. Thank you for your support.
Donate to WILS Nutrition Network fund.
Where can you find accurate and updated information?
Missouri DHSS has established a 24/7 hotline for citizens needing guidance regarding COVID-19.
The Missouri COVID 19 hotline number is 877-435-8411.
Communication Service for the Deaf and its Connect Direct Launch American Sign Language Coronavirus Hotline & Resource Center.
County Health Departments: