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When Sharon first connected with WILS, she was on the road to recovery after a stroke. She remembers the moment vividly—standing on her front porch with her physical therapist, learning how to navigate steps with a walker. Progress was slow but steady, and over time, she transitioned from a walker to a cane and, eventually, to walking without any assistive devices.

Her journey wasn’t easy. Sharon faced a major surgery to remove hardware from her jaw, only to suffer another stroke just days before, setting her back once again. Through every challenge, she remained determined.

WILS transportation played a vital role in her recovery. “I don’t know what I would have done without WILS getting me to all my medical appointments,” Sharon shared. She became emotional as she reflected on her progress, saying, “I wouldn’t have come this far without WILS.”

Today, Sharon is healthy, independent, and living her best life—an inspiring testament to resilience and support.

Betty, 62, has lived with COPD for two decades and diabetes for the last seven years. She has also battled skin cancer, which led to the removal of her nose. Although she initially had a prosthetic, an allergic reaction to the adhesive made it impossible to wear. Despite these challenges, Betty remains determined to live independently.

Using oxygen daily presents its own obstacles. The tubing creates a trip hazard in her home, making it difficult to move around safely. Simple tasks lower her oxygen levels, forcing her to balance rest with responsibilities.

“It helps me tremendously and I’d use it a long time ago had I known about it,” Betty shared. “I need checked on and need stuff from the store. With my oxygen on, it’s a pain to get around my house and breathing while trying to do things is hard.”

One of Betty’s biggest concerns was receiving help from someone she didn’t know. Instead, she was relieved to learn her daughter could be compensated for assisting her.

“Well, I feel better having my daughter help me and less guilty about her having to help me now,” Betty said. “I also have sons, but it’s different with them, and I’m more comfortable with my daughter since she is another woman. Now she can get some pay for helping me. She works another job too.”

With WILS Consumer Directed services program, Betty found a solution that allowed her to maintain her independence while ensuring she received the care she needed from someone she trusted. Her story is a reminder that the right support can make all the difference in continuing to live safely at home.