Technology Archives - WILS

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10

WILS Objectives and Strategy
WILS Documents
WILS Employee Photo Directory
WILS Organizational Chart
704 Reference
CDS
VDC
Show Me Home
CILs/Independent Living
Home & Community Based Service Programs

Technology

7

IT Resources
Transportation
Zoom
KnowBe4 Optional Security Training
When to email IT or HelpDesk
Suspected Phishing Emails
iPad Training Materials

Salesforce

8

Salesforce Resources
Updated Case Plan View
Program Engagement Stages
Mailing Address & Physical Address Adjustment
Service Delivery View Update
Leading/Ending Zeros for Phone Number & Medicaid ID fields
Adjusting Filters for My Case Load List
CDS Unused Units Reason List

Outlook Email

6

Outlook Signatures
Outlook Email Resources
“Review These Messages” Email
Sending Encrypted Email
Tools for Scheduling Meetings
Outlook Busy Search & Scheduling Etiquette

Ascend

6

Ascend Resources
Phone number updates in Ascend
Ascend Registration Issues – Names with Suffixes
Ascend – Lifeline Support for Phone/Internet Access
Name, Address and Phone Number Changes
Can consumers and attendants both have Ascend EVV on their phones?

PerfectForms/Document Locator

5

PerfectForms / Document Locator Resources
Snipping Tool & DL
Checking Out Documents in DL
How do I update the Intake Spreadsheet and other documents in Document Locator?
DL and Word 365

Staff HR/Payroll

2

Tools for Scheduling Meetings
Staff HR/Payroll Resources

CDS Payroll

2

CDS Payroll FAQ
CDS Payroll Training Videos

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Technology

Documentation for technology used at WILS such as CILs First, Ascend and Zoom.

IT Resources
Transportation
Zoom
KnowBe4 Optional Security Training
When to email IT or HelpDesk
Suspected Phishing Emails
iPad Training Materials
Salesforce
Outlook Email
Ascend
PerfectForms/Document Locator

WILS – Home Office
612 N. Ridgeview Drive
Warrensburg, MO 64093
Phone: 660-422-7883

Toll Free: 855-945-7929
TTY: 660-422-7894
Email: info@w-ils.org
Title VI Notice

WILS – Sedalia Branch Office
1800 W. Main Street
Sedalia, MO 65301
Phone: 660-829-1980

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