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Documentation for technology used at WILS such as CILs First, Ascend and Zoom.
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Updated Case Plan View
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Leading/Ending Zeros for Phone Number & Medicaid ID fields
Adjusting Filters for My Case Load List
CDS Unused Units Reason List
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Ascend
Ascend Resources
Phone number updates in Ascend
Ascend Registration Issues – Names with Suffixes
Ascend – Lifeline Support for Phone/Internet Access
Name, Address and Phone Number Changes
Can consumers and attendants both have Ascend EVV on their phones?
PerfectForms/Document Locator
PerfectForms / Document Locator Resources
Snipping Tool & DL
Checking Out Documents in DL
How do I update the Intake Spreadsheet and other documents in Document Locator?
DL and Word 365