cds Archives - WILS

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6

WILS Documents
WILS Employee Photo Directory
WILS Organizational Chart
CDS
CILs/Independent Living
Home & Community Based Service Programs

Technology

8

IT Resources
Transportation
Zoom
KnowBe4 Optional Security Training
When to email IT or HelpDesk
Suspected Phishing Emails
iPad Training Materials
Why are scans from Scannable not arriving in Outlook?

Salesforce

4

Salesforce Resources
CDS Unused Units Reason List
Youreka
Goin’

Outlook Email

6

Outlook Signatures
Outlook Email Resources
“Review These Messages” Email
Sending Encrypted Email
Tools for Scheduling Meetings
Outlook Busy Search & Scheduling Etiquette

Ascend

6

Ascend Resources
Phone number updates in Ascend
Ascend Registration Issues – Names with Suffixes
Ascend – Lifeline Support for Phone/Internet Access
Name, Address and Phone Number Changes
Can consumers and attendants both have Ascend EVV on their phones?

PerfectForms/Document Locator

5

PerfectForms / Document Locator Resources
Snipping Tool & DL
Checking Out Documents in DL
How do I update the Intake Spreadsheet and other documents in Document Locator?
DL and Word 365

CILs First

13

CILs First Resources
CILS First Funding Tab Instructions
Organizations for Community Activities in CILs First Updated
Why accuracy in CILs First is so important for QSR/704 reports
CILs First – Mailing List Field on Consumer Page
Office Field in CILs First
Mailing Labels in CILs First
How can I view a list of phone numbers for my consumers in CILs First?
Why are I & R consumers in 2 different categories of CILs First’s QSR report?
CILs First “Reason for Leaving” Field
How can IL case managers review case load to ensure consumer data integrity in CILs First?
CILs First and “Zuser, Test”
Mailing Address in CILs First

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WILS – Home Office
612 N Ridgeview Drive
Warrensburg, MO 64093
Phone: 660-422-7883
TTY: 660-422-7894
info@w-ils.org

WILS – Sedalia Branch Office
1800 West Main Street
Sedalia, MO 65301
Phone: 660-829-1980
Toll Free: 855-945-7929

Title VI Notice

WILS – Warsaw Branch Office
1330 Commercial Street
Suite 100B
Warsaw, MO 65355
Phone: 660-223-0001

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