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- “Review These Messages” Email
- Phone number updates in Ascend
- Tools for Scheduling Meetings
- Office Field in CILs First
- KnowBe4 Optional Security Training
- Ascend Registration Issues – Names with Suffixes
- Ascend – Lifeline Support for Phone/Internet Access
- CILs First – Mailing List Field on Consumer Page
- Name, Address and Phone Number Changes
- Why accuracy in CILs First is so important for QSR/704 reports
- Can consumers and attendants both have Ascend EVV on their phones?
- When to email IT or HelpDesk
- Sending Encrypted Email
- CILs First “Reason for Leaving” Field
- Suspected Phishing Emails
- Mailing Labels in CILs First
- How can I view a list of phone numbers for my consumers in CILs First?
- Why are I & R consumers in 2 different categories of CILs First’s QSR report?
- How can IL case managers review case load to ensure consumer data integrity in CILs First?