Helpful Links 10 WILS Objectives and Strategy WILS Documents WILS Employee Photo Directory WILS Organizational Chart 704 Reference CDS VDC Show Me Home CILs/Independent Living Home & Community Based Service Programs
Technology 7 IT Resources Transportation Zoom KnowBe4 Optional Security Training When to email IT or HelpDesk Suspected Phishing Emails iPad Training Materials
Salesforce 8 Salesforce Resources Updated Case Plan View Program Engagement Stages Mailing Address & Physical Address Adjustment Service Delivery View Update Leading/Ending Zeros for Phone Number & Medicaid ID fields Adjusting Filters for My Case Load List CDS Unused Units Reason List
Outlook Email 6 Outlook Signatures Outlook Email Resources “Review These Messages” Email Sending Encrypted Email Tools for Scheduling Meetings Outlook Busy Search & Scheduling Etiquette
Ascend 6 Ascend Resources Phone number updates in Ascend Ascend Registration Issues – Names with Suffixes Ascend – Lifeline Support for Phone/Internet Access Name, Address and Phone Number Changes Can consumers and attendants both have Ascend EVV on their phones?
PerfectForms/Document Locator 5 PerfectForms / Document Locator Resources Snipping Tool & DL Checking Out Documents in DL How do I update the Intake Spreadsheet and other documents in Document Locator? DL and Word 365
